Look at the seventh game for the user StrategicDisaster in this tournament:
lichess.org/tournament/TQnRscaG
The seventh game (lichess.org/OOXYuI2U/black#57) was a draw. It is recorded as a draw in the player's gamelist, but as a loss (0 points) in the points. He has also received half a point less than he should.
The number of games played in total is correct for the player. The other player got received two points for this game, as a draw (but on a streak).
lichess.org/tournament/TQnRscaG
The seventh game (lichess.org/OOXYuI2U/black#57) was a draw. It is recorded as a draw in the player's gamelist, but as a loss (0 points) in the points. He has also received half a point less than he should.
The number of games played in total is correct for the player. The other player got received two points for this game, as a draw (but on a streak).